WARRANTY & REPLACEMENT

At La Mariee Etoilée, customer satisfaction is our priority. We take pride in offering quality fashion products and are committed to resolving any issues promptly and fairly.

Replacement Eligibility

If you receive an item that is:

• Damaged upon delivery

• Defective due to a manufacturing issue

• Incorrect or different from the item ordered

Please contact us within 30 days of receiving your order.

To process your request, we may ask you to provide:

• Your order number

• A description of the issue

• Clear photos of the item received

Replacement Process

Once your request has been reviewed and approved, we will arrange a replacement for the eligible item at no additional cost.

If a replacement is unavailable, we may offer an alternative solution, including a refund in accordance with our Refund Policy.

Exclusions

This Warranty & Replacement Policy does not cover:

• Normal wear and tear

• Damage caused by misuse, improper care, or accidents

• Products that have been altered, washed, or used

• Minor variations in colour due to screen settings or lighting conditions

Contact Information

Store Name: La Mariee Etoilée

Physical Address:
16-22 Anlaby Rd, Hull HU1 2PA, United Kingdom

Phone: +44 7868 256154

Email: sales@lamarieeetoilee.co.uk

Business Hours:
11:00 AM – 6:30 PM GMT
(Monday – Saturday)

Sunday: Closed

Order Cut-Off Time:
6:00 PM GMT